Acceptable Use Policy

ListedSpot provides websites and hosting for genuine local businesses. This Acceptable Use Policy sets the standards that every business and website hosted on the ListedSpot platform must follow.

The aim is simple: websites hosted by ListedSpot should represent real businesses, provide accurate information and give visitors a clear and honest understanding of the business they are dealing with.

Businesses We Host

ListedSpot is intended for genuine businesses that provide real products or services to customers in a defined local area.

This may include:

  • Tradespeople
  • Home service businesses
  • Professional services
  • Clinics and local practices
  • Local shops
  • Sole traders
  • Small businesses serving a particular area

We may ask a business for information or documentation where reasonably necessary to confirm that it is genuine.

ListedSpot is not intended for websites that exist primarily to impersonate another business, collect leads for a business that does not provide the advertised service, or mislead visitors about who they are dealing with.

Accurate Business Information

Every hosted website must provide accurate information about the business it represents.

Businesses must make sure that information about their:

  • Business name
  • Services
  • Service area
  • Contact details
  • Opening hours
  • Qualifications
  • Licences
  • Memberships
  • Accreditations
  • Experience

is truthful and kept reasonably up to date.

We may ask a business to correct information that we believe is inaccurate or misleading.

Original Content

Content published on a ListedSpot website should belong to the business or be properly licensed for use.

Businesses must not submit content copied from another company’s website and present it as their own.

This applies to:

  • Website text
  • Photographs
  • Logos
  • Videos
  • Reviews
  • Testimonials
  • Documents
  • Other copyrighted material

If a business provides material that belongs to someone else, it must have permission to use that material.

Reviews And Testimonials

Websites hosted by ListedSpot must not contain fabricated customer reviews or testimonials.

Businesses must not:

  • Invent customers or reviews.
  • Write fake reviews and present them as customer feedback.
  • Alter genuine reviews in a misleading way.
  • Claim that a customer said something they did not say.

Genuine reviews should represent real customer experiences.

Qualifications And Credentials

Businesses must not claim qualifications, licences, certifications, memberships, awards or professional credentials that they do not actually hold.

Where a service requires a particular licence or qualification, the business is responsible for ensuring that it has the appropriate authorisation to provide that service.

Misleading Claims

Websites must not make claims that are false or likely to give visitors a misleading impression.

This includes false claims about:

  • Prices
  • Guarantees
  • Experience
  • Results
  • Availability
  • Service areas
  • Qualifications
  • Business relationships
  • Awards or recognition

Businesses should be able to support significant claims made about their services.

Deceptive Practices

ListedSpot websites must not be used for:

  • Fraud
  • Scams
  • Phishing
  • Impersonation
  • False business identities
  • Deceptive lead generation
  • Misleading advertising
  • Attempts to obtain personal information through deception
  • Other unlawful or intentionally deceptive activity

A website must clearly represent the business that actually provides the advertised services.

Prohibited Content And Activities

We may refuse to host or may remove content that is unlawful, fraudulent, harmful or creates a significant risk to visitors, businesses or the ListedSpot platform.

We may also refuse or suspend a website where the business or its content presents a serious legal, security or reputational risk.

Reporting A Problem

If you believe a website hosted by ListedSpot contains false, copied, misleading or otherwise prohibited content, please contact us at:

research.development.cbs@gmail.com

Please provide the website address and explain the issue. Where appropriate, we will review the information and contact the business involved.

What Happens When A Rule Is Broken

If we identify a potential violation, we may contact the business and give it an opportunity to correct the problem.

Depending on the circumstances, we may:

  1. Ask the business to correct inaccurate information.
  2. Request evidence supporting a claim or credential.
  3. Remove specific content.
  4. Temporarily suspend the website.
  5. Remove a website from the ListedSpot platform.
  6. End the hosting relationship.

Serious violations may result in suspension or removal without prior notice, particularly where there is a risk of fraud, harm, unlawful activity or damage to the security of the platform.

We may also take appropriate action where required by law.

Keeping The Standard Consistent

These standards apply to websites hosted on ListedSpot. We may review websites periodically or when concerns are brought to our attention.

Our goal is not to control how businesses operate. It is to make sure that websites hosted through ListedSpot provide honest, accurate and useful information to the people who visit them.

Contact Us

Questions or reports about this policy can be sent to:

ListedSpot
Email: research.development.cbs@gmail.com